IELTS A Time You Had To Wait In Line For A Long Time: Below is the sample monologue describing a time that you needed to fall in line for such a long time.  Study how the speaker organized his ideas so you can develop your own story in a more strategic way.

Also, the Part 3 questions about queuing and patience are answered in this post. Get ideas from the sample answers and learn how the speaker discussed his answers in a more logical way, so you can get ideas on how to discuss your answers that are worth a higher band, or even a band 9.0. 












Describe a time you had to wait in line for a long time


You should say:

When it was

Where you were

Why you were there

And explain how you felt about it


A N S W E R 

Just last weekend our family craved fast food since for the past two weeks we had been strictly eating healthy food. Our family unanimously decided to have a cheat day last Sunday and we reached a decision to buy burgers and fries at KFC over pizzas at Domino’s.



Unanimously [adv.] – without opposition

Cheat day [noun] – a scheduled break in a diet


Because it was Sunday, we already thought that it’s not ideal to dine in at KFC as it would be crowded and as you know, with the current situation (pandemic) of our world, it’s not advisable to be in packed places. So, we agreed to order at a drive-thru of KFC. When we got closer to the fast-food restaurant, we were surprised by the long queue of cars at a drive-thru. The line was incredibly longer than we thought. My dad and I were having second thoughts of whether to fall in line or find another restaurant, but my mom insisted on sticking to our plan. So my mom had the final say. 




Packed [adj.] – filled with a large number of people 

Have second thoughts [phrase] –  to begin to doubt a decision that you’ve already made

Sticking to the plan [phrase] – not changing or deviating from the original plan

The final say[phrase] – responsibility for making a decision


I was kinda bored while waiting and to my boredom, I counted the number of cars in front of us. I was so surprised that there were 13 cars. I was thinking that it would take so much time until we’re served. But I didn’t say a word as I didn’t want my mom to feel upset for making the decision, so I distracted myself by chatting with some of my friends, who were online at that time and it did help me entertain myself that I lost track of the time. 




Lose track of the time [idiom] – to fail to stay aware of the time


To cut a long story short, we waited for almost 15-minutes and we’re all hungry as a bear. Funnily enough, my mom cracked a joke saying that it’s not all the time that mothers knew best. My dad and I simply burst out laughing. 




To cut a long story short [phrase] – used when you are explaining what happened in a few words without giving all the details

Hungry as a bear [idiom] – very hungry

Funnily enough [phrase] – used for saying that something is surprising

Crack a joke [phrase] – to tell a joke

Burst out laughing [phrase] – to suddenly start laughing 






Do people in your country often wait in line?


Not always, I believe only during special occasions like Christmas, New Year, or when there is an important public event. During those times, you can see a huge number of people queuing at restaurants, shops, amusement parks, and the like. Besides, stations are incredibly crowded and people flood downtown streets. If you aren’t patient enough, it’s advisable not to go out during those times as you will just lose your temper.

Other than that, we don’t normally wait in line when it’s an ordinary day. Although sometimes in some government offices, we need to wait in line as some of the offices are not systematic. 




Queue [noun] – a line or sequence of people waiting

And the like [phrase] – etcetera

Other than that [phrase] – apart from

Systematic [adj.] – organized; methodical

Do you think the development of technology has reduced the time people spend waiting?


Definitely! For instance, in the past, people need to fall in line at ticket booths in stations to buy a bus or train ticket. However, these days commuters can buy tickets online or they can use their credit or debit card to simply tap it on a machine at stations so they can get access to buses or trains. That’s way more convenient. In some countries, people don’t need to go inside a shop or supermarket to buy something, especially when they are in a rush because vending machines are almost everywhere.

Or if they need to go inside the supermarket, they don’t need to fall in line at the cashier because there’s self-checkout. The development of technology has significantly improved the lives of people. 




Tap [verb] – to touch the screen

Vending machine [noun] – a machine that dispenses all small articles like food or drinks when a coin is inserted

Self-checkout [noun] – a checkout where customers can scan, pack, and pay for their own goods in a store without the assistance of a sales representative


What do you think of those who cut in line or jump the queue?


They simply lack manners. No well-mannered and rational man would like to cut in line as it’s not just the right thing to do. However, in some cases cutting in line is acceptable when there’s a special reason. Like when a person politely asks you if he can jump the queue because there’s an emergency. In that situation, people are forgiving and letting others be served first and I’m also okay with that. 



Manner [noun] – a person’s outward way of behaving towards others 

Cut in the line [phrase] – jump the queue



How can companies improve their customer service?


As I once worked at the customer service department before, the ultimate way to improve the customer service of a company is to listen to their customers. I mean, they have to understand the negative or constructive reviews of the customers and diligently make time to address the complaints of every customer who expresses their disappointment with the service or the product that the company offers. When they work on improving their service or product, customers will surely be happy or satisfied. As a result, they will gain more loyal customers. 



Ultimate [adj.] – best; ideal

Diligently [adv.] – in a way that shows care and conscientiousness in one’s work




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Learn the RECENT IELTS Speaking Part 2 Topic about A POLITE PERSON on this link


And that’s all about IELTS A Time You Had To Wait In Line For A Long Time recent topic! Now that you have some great ideas on how to talk about queuing and patience, make sure to practice, and develop your confidence so you can speak with spontaneity. Remember to use topic vocabulary words about falling in line in order for you to express your ideas better. You can surely do it!


Meaning of Words and Phrases Sources: 1, 2

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